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Heartbleed Bug

The Heartbleed Bug

As you probably know by now, there is currently a security vulnerability linked to OpenSSL that affects a large percentage of internet sites. The CVE-2014-0160 vulnerability, known as the Heartbleed bug, enables malicious discovery of sensitive information such as usernames, passwords, and documents —pretty much anything that uses SSL or TLS encryption!

This bug has been in OpenSSL since December 2011 (as of OpenSSL versions 1.0.1 to 1.0.1f). In short, Heartbleed attacks the “heartbeat” extension (RFC 6520) found in OpenSSL. If you’d like to have a complete overview of this vulnerability, we suggest you visit this website dedicated to the Heartbleed bug. You will find all information related to this vulnerability listed in a Frequently Asked format.

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SharePoint Webinar

Taking Control of SharePoint in the Cloud

Even though SharePoint is used by many of the largest organizations across North America, some doubt persist about the future and relevance of Microsoft’s collaboration suite. SherWeb is confident that SharePoint is here to stay because of the essential role that it plays as a facilitator of day-to-day tasks and an enabler for business productivity.

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Why you should answer surveys

Surveys help businesses enhance their services

Did you notice SherWeb’s recent initiative to launch a quarterly sales satisfaction survey? If you’ve ever wondered why so many organizations probe customers for feedback, and if you’re worried that you might get survey fatigued, rest assured, it isn’t just another survey!

This questionnaire is about measuring SherWeb’s Net Promoter Score. As Manager for the Partner Network, I’ve been involved in a number of customer satisfaction programs in my career, and over the years I’ve gained a pretty good understanding of the value they hold. Let me provide some insight on what we do with the data collected and attempt to shed some light on the purpose of customer satisfaction surveys. First, what is the Net Promoter Score and why is it important?

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SherWeb’s New Partner Portal Is Named Cumulus

SherWeb’s New Partner Portal Is Here

Cumulus, the new Partner Portal developed by SherWeb’s development team is a mix of innovation, technology and intuitive interface. The centralized platform will go a long way in simplifying MSPs, VARs, ISVs and IT consultants’ job. It is easier than ever to manage your SherWeb’s Partner account with Cumulus!

After months of development, SherWeb is ecstatic about the official launch of its new Partner Portal to the channel community. The new Cumulus Partner Portal is a centralized, state-of-the-art tool that will greatly improve partners’ efficiency and productivity in provisioning their customers or managing their SherWeb Partner account.

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Exchange 2003 will no longer be supported starting April 8 2013

Exchange 2003 will no longer be supported starting April 8 2013

Microsoft announced a while back that it would not be supporting Exchange 2003 past April 8, 2014. With the deadline looming, organizations still running Exchange 2003 face a tough decision.

Here it is. On April 8, 2014, the tech giant will no longer support its Microsoft Exchange 2003 Server platform. No more patches, no more bug fixes and no more support whatsoever from Microsoft. But that’s just the tip of the iceberg for businesses that choose to remain on Exchange 2003 beyond this date. It also means potential security risks, violations in regards to compliance regulations and more.

It’s been ten years since Exchange 2003 was launched, and quite honestly, the IT world —and the overall office environment— has evolved considerably. Organizations now require social, mobile and collaboration features that just weren’t around in 2003. With Exchange 2003’s end of life, organizations still running this platform will face a tough decision as they decide what to do next.

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SharePoint Summit Logo

SharePoint Summit 2014

It’s tradeshows season! In the upcoming months, SherWeb will take part in the SharePoint Summit 2014 held in Montreal (April 14-16), and in Toronto (May 26-28). SharePoint Summit is the biggest SharePoint conference in Canada, and the perfect occasion to keep up with the latest trend in the SP community.

SharePoint Summit is the place to be for those interested in learning about industry best practices in enterprise collaboration. Speakers will provide insights on current topics such as social and business intelligence features with portraits of organizations that have successfully implemented best practices in their SharePoint 2013 deployment strategy.

SharePoint user-adoption is one of the struggles organizations often have to wage – the conference addresses the issue with a series of sessions directed towards Super-User. Super-Users are critical to the adoption process for any enterprise implementing SharePoint in their collaboration workflows. For those attending the event in Montreal, there will be a special training session on April 14, intended specifically for Super-Users.

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Growth graphic

Grow profits with cloud services

3PSZ63TW7YTP – As cloud computing continues to soar, it comes as no surprise that a growing number of MSPs look for ways to effectively differentiate their services in a highly competitive market. Success in cloud service reselling is attainable to those who know how to add firepower to their selling efforts by following simple rules and best practices that ensure revenue growth as the SaaS market continues to expand.

The fact is, we are well past the early adopter phase for cloud computing. By the end of 2014 a majority of SMBs will have embraced the concept of hosted remote servers. A number of factors can explain the rapid shift towards cloud computing. Resource-strapped SMBs find that deploying business services in a cloud infrastructure can relieve some of the burden that rests on their IT team. Because a Cloud platform offers flexibility and scalability, it presents a simple solution to SMBs when it comes to managing emails and collaboration tools in a reliable manner.

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SharePoint 2013 logo

Opting for a managed or unmanaged hosting?

Thinking of deploying SharePoint in the Cloud? In the first two articles of this series, we looked at how you go about choosing the right SharePoint version and selecting the right hosting model. But there’s still more work to do: Deciding on a managed or unmanaged SharePoint cloud deployment.

Now that you’ve chosen your SharePoint version and hosting model in the Cloud, there’s still one decision your IT department has to make. Should you opt for a managed or unmanaged SharePoint environment?

It’s an important decision that will have many implications on your overall SharePoint cloud strategy. An unmanaged environment is under your total control—along with all its associated pros and cons. You can administer your SharePoint environment without any limitations, but you are also responsible for unwanted downtime, deleted or unrecoverable files, etc.

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IT Review 2013 Preview

SherWeb's Yearly IT Review is Back!

It’s that time of the year again. Reviews of all sorts are coming out, and predictions for 2014 are everywhere. Gartner and Forrester gave their predictions as to where the Cloud is heading in the next 12 months, and Buzzfeed… well they gave us the 40 most important Corgis of 2013.

Just like last year, SherWeb has weeded out all the time-wasters to bring you the most newsworthy events in the world of IT for 2013. You can bet on finding news from Microsoft, Apple, Samsung and Google… along with a few surprises!

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SharePoint 2013 logo

How will you deploy SharePoint in the Cloud?

In part 1 of this series, we looked at the key criteria for selecting the right SharePoint version to deploy for your business. Once that’s done, your IT department needs to define the hosting model that will fit its management needs. Here’s how.

We continue our look at the different options you need to weigh before deploying SharePoint in the Cloud. Today’s topic, the hosting model, isn’t an easy one. There are different hosting models – multi-tenant, semi-private and private—and each one will result in very different experience for an in-house IT team. Here’s an overview of what you should consider when planning your SharePoint deployment hosting category.

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